Privacy policy
What data the website collects, why, for how long and how to exercise your rights.
English translation provided for information. In case of discrepancy, the Privacy policy prevails.
Data controller
Eric PIGNOL EI, 115 rue du Comte des Permissions, 01220 Divonne-les-Bains, France. Contact: contact@ge2studio.com.
In short
- No analytics cookies, no advertising trackers, no third-party analytics tools.
- Only the information you enter in a form is recorded.
- Your data is neither sold nor used to train an artificial intelligence model.
Data collected
Demo or migration request: name, work email, studio, country, priority and, if provided, discipline, number of locations, current tool, timeline and context.
Online demo booking: name, email, studio, country, phone and message if provided, chosen time slot. The appointment is recorded in the website administration and in GE2studio’s Google Calendar.
Calculator result sent by email: email address, figures entered and calculated result, to send you that result. This information is only used to contact you if you ticked the corresponding box.
Callback request: name, phone number, preferred time, studio or project if provided, and the page where the request was made.
Website assistant: questions are processed only in your browser, by searching the FAQ and public pages. They are not sent to GE2studio, passed to an AI service or stored.
Internal audience measurement: aggregated counters (page viewed, source type, calculator use, demo click, form submission). No IP address, identifier or link to forms is kept.
Abuse protection: IP address and contact identifier are turned into technical fingerprints (HMAC-SHA-256) kept for 10 and 5 minutes, never stored in clear.
Technical logs: the host temporarily records the IP address, requested URL and browser to keep the service secure.
Purposes and legal bases
- Answering your request and preparing a demo, migration or proposal: pre-contractual steps at your request (Art. 6(1)(b) GDPR).
- Calling you back on the number provided: your consent, which you can withdraw at any time (Art. 6(1)(a) GDPR).
- Sending you a calculator result and, if you agreed, contacting you: your consent, which you can withdraw at any time (Art. 6(1)(a) GDPR).
- Securing the website, preventing abuse and measuring audience in aggregate: legitimate interest (Art. 6(1)(f) GDPR).
In Switzerland, this processing complies with the principles of the Federal Act on Data Protection (nLPD): specific purpose, proportionality and transparency.
Recipients
- Website hosting: Hostinger International Limited (servers: France).
- Email: Hostinger Mail (Hostinger International Limited), which receives a copy of each request.
- Online booking: Google Calendar (Google Ireland Limited, European Union; possible transfers to the United States covered by the Data Privacy Framework), which receives the name, email, studio and chosen time slot.
- Voice dictation (optional): your browser’s speech recognition service, for example Google for Chrome or Apple for Safari, which may process audio on its own servers, including outside Switzerland.
- WhatsApp (optional): WhatsApp and Meta, only if you choose to open a conversation.
Transfers abroad
Some providers may process data outside Switzerland, notably in the European Union and the United States. These transfers rely on an adequacy decision by the Swiss Federal Council or the European Commission (including the Data Privacy Framework for certified US companies) or, failing that, on standard contractual clauses.
Retention periods
- Demo, migration and callback requests, online bookings and calculator results sent: 24 months after the last exchange, unless a contract is in place.
- Abuse-protection fingerprints: 5 to 10 minutes.
- Aggregated audience counters: as long as they remain useful.
- Host technical logs: according to its security policy.
Your rights
You can request access to your data, rectification, erasure, restriction of processing or portability, withdraw your consent and object to processing based on legitimate interest. Write to contact@ge2studio.com; we reply within 30 days.
Complaints
You can lodge a complaint with the French data protection authority (CNIL, www.cnil.fr) or the authority of your country of residence. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).
Cookies
The website sets no analytics or advertising cookies, so no consent banner is needed. Any future third-party service will be announced here and subject to your consent where the law requires it.