Unclear order
Two members believe they have priority, or a manual intervention cannot be traced.
Waitlists · In preparation
A place becomes available.
The right person moves forward.
The planned feature preserves waitlist order, checks booking eligibility and respects the studio’s cut-off time. It must prevent duplicate bookings and inconsistent credit deductions.
In preparation · Rules to configure and test
When a place becomes available
Three problems can leave places empty.
Studios with scarce capacity, especially Pilates Reformer studios, immediately feel the impact of a poorly synchronised waitlist: an empty place, an inconsistent credit balance or a member notified too late.
Booking right no longer valid
The first person in the queue no longer has the required right when the place becomes available.
Cut-off too late
A place allocated at the last minute can cause an unfair credit deduction or a predictable absence.
Booking rules · in preparationRelease the place, check,
Release the place, check,
then offer it.
The planned feature must preserve the list, respect the defined order and allocate the place only once to the first person authorised to book.
Preserve the rules during migration- 01
Release the place
The cancellation makes capacity available again.
- 02
Read the queue
Preserve the configured order and relevant history.
- 03
Check eligibility
Booking rights, restrictions, cut-off time and the member’s situation.
- 04
Offer the place
Book or open the planned confirmation window.
- 05
Continue if necessary
Move to the next person exactly once following a decline or ineligibility.
Measure before adding a class
A waitlist does not automatically prove lost demand.
It must be considered alongside cancellations, absences among expected bookings, attendance and capacity across comparable time slots.
Calculate occupancyMethodological interpretation
Not proof of causationSignalRecurring waitlist + high occupancy + low no-shows = more credible capacity pressure.
- published places
- retained bookings
- attendances
- cancellations
- open a class
- increase capacity
- change the price
- change the Coach
A feature in preparation.
Rules to validate.
01 In preparationPreserved list & defined order
One entry per member and class, with an explicit order.
02 In preparationAllocate to the first eligible person
A place allocated only once, even when several actions happen simultaneously.
03 In preparationDecline / ineligibility
Move to the next person exactly once.
04 In preparationCut-off before class
Configurable behaviour according to the validated policy.
The feature remains in preparation. It must be developed, configured for your studio, tested and approved before go-live.
Frequently asked questions
How does a studio waitlist work?+
A waitlist preserves an ordered queue of candidates for a full class. When a place becomes available, the system must check eligibility, apply the configured rule and move the right person into the class without creating a duplicate booking.
Is allocation always automatic?+
No. A place may be allocated automatically or after the member confirms, depending on the studio’s rule. This GE2studio feature remains in preparation; it must be configured and tested before activation.
What happens if the first person is no longer eligible?+
The planned feature moves to the next member exactly once following a decline or ineligibility, then continues in the defined order.
Can the waitlist close shortly before class?+
An explicit cut-off time is planned. It depends on the studio, activity and booking right. It must be approved before activation to prevent an unfair last-minute deduction.
Let’s define the rules
for your waitlist.
Order, cut-off time, booking eligibility and place confirmation are defined before activation.